Rocket Fuel

Stay in the Loop…

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There’s no denying that we live in a digital age. From text message, internet calling, and social media, never in human history has it been easier to communicate and stay informed. With a project of our size and scope, we utilize many different forms of communication (Facebook, Twitter, Instagram, etc.) to keep our supporters and reservation holders abreast of the latest information. The main channel of communication we use is email. As we get closer to the start of production, our primary means of keeping reservation holders informed will be through email. Recently, we have made substantial upgrades to our email process.

Effective today, we will be utilizing a dedicated IP address to send emails to both supporters and reservation holders. Previously, many of our emails were not reaching fans.

If you haven’t received an email from Elio Motors recently and want to keep in the loop, we have a few tips.

The easiest fix is to search your inbox and find an email from Elio Motors (sent from noreply@eliomotors.com). From there, scroll down to the bottom of the email and click “Email Preferences.” Then, you will be able to select the different types of emails you’d like to receive: Promotional, Information, and Vehicle. Once you’ve made your selections, update your preferences and you will be up to date on everything Elio. Reservation holders should make sure to click on the Vehicle option, as these emails are reservation specific and will be used to communicate the ordering process and other imperative communications.

If the above solution does not work, a spam filter is likely prohibiting our emails from being delivered. Below are instructions on how to add Elio Motors as a “safe sender.”

Yahoo

In Yahoo Mail, your Contacts list is your whitelist. To add the From Address to your Yahoo Contacts:

1-Open your Yahoo mailbox.

2-Click the address book icon under the Yahoo! Mail logo.

3- Click “New Contact”.

4- Fill in the fields for Elio Motors add noreply@eliomotors.com as the email address

 

Gmail

To ensure that you receive emails in your inbox, you can add the email address to your contact list. If one of our mails has been moved to the spam folder, you can mark it “Not Spam” to whitelist it.

 

1-Select contacts from the options on the left side of the Gmail Inbox.

2-Select Create Contact on the top menu.

3-Enter noreply@ElioMotors.com in the primary email box.

 

MSN

 

1 – Select Settings: Email | Junk e-mail (bottom left, just above Calendar).

2 -From the E-mail settings screen, select Junk E-mail Guard.

3 – Select Safe List.

4 – Enter the noreply@eliomotors.com email address or you can add the entire domain of eliomotors.com to the whitelist.

 

 

AOL

WebMail

– Open the email.

– Click on the sender’s name and email address.

– Click “Add to Address Book” in the window that appears.

– Enter any additional information.

 

AOL (version 9.0 or higher)

– Copy the “from” address from the latest email (or you can copy the addresses listed above). noreply@eliomotors.com

– In the pop-up box, select Add.

– Paste the copied address/type the address required in the Other email field: noreply@eliomotors.com.

– Make the newly added address the “Primary email address” by checking the checkbox.

 

AOL 8.0

– Select Mail in the Menu on the top of the screen.

– Select Mail Controls.

– The Mail Control Screen would be displayed. Select Next.

– Select Customize Mail Controls for this Screen Name and click Next. noreply@eliomotors.com

– You can select “Allow email from all AOL members, email addresses and domains” (allows all emails).

– Select Next until the Save button shows up at the bottom.

 

AOL 7.0

– Select Mail in the Menu on the top of the screen.

– Select Mail Controls.

– The Mail Control Screen would be displayed. Select Next.

– Select Customize Mail Controls for this Screen Name and click Next. noreply@eliomotors.com

– In the exclusion and inclusion parameters, include the domain ElioMotors.com

 

EarthLink

– Open the Address Book.

– Click Add.

– Enter eliomotors.com as the domain.

 

Outlook.com (Formerly Hotmail)

 

Open your Outlook mailbox.

Select Options from the top right (next to the question mark).

Select More Options > Safe and blocked senders (under Preventing junk email) > Safe senders.

In the space provided, enter the address noreply@ElioMotors.com or preferably the eliomotors.com domain

Select Add to list.

Ensure the safe mailing lists box has the address you entered, and select OK.

 

Thanks for your support and we look forward to keeping you informed as we continue on the journey to alter the course of transportation.

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